Returns Policy

1. If you are not satisfied with the Books you have purchased at the images-press online bookstore, please send an email to: within 30 days of making your purchase. (Please note that return requests will not be considered for purchases made more than 30 days before.)

2. In the email, list your order title or titles and reasons for your return request.

3. We will respond to your request within two business days (Monday - Friday) from receipt of the original email.

4. Items must be returned unopened within 14 days of return request to:
Images Press, 27920 Roble Alto Dr., Los Altos Hills, CA 94022

5. Please note that refunds issued by the Images Press online bookstore will be in the form of a credit that represents 50% of the value of the items for which you are requesting a refund. This credit will be applied toward your next purchase at the Images Press online bookstore. (No cash or credit card refunds.)

6. As we track all refund requests, we reserve the right to refuse return requests from any customers deemed to be abusing our returns policy.

7. Shipping charges are non-refundable.

If you have any questions about the Images Press online bookstore or require further information, please contact:

Customer Service Department
Images Press
Phone: 650-948-8251

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